Notes from Uxcel course

8 principles to guide information architecture

Objects: organizing info into meaningful units that people can understand and interact with. E.g. “books”, “authors”, “genres” are objects, each including specific info like title, author, publication year.

Choices: limit the number of choices.

Disclosure: reveal only relevant info as needed.

Exemplars: Use specific examples to illustrate how elements work together rather than relying on descriptions. E.g. icons or colors for statuses.

Front doors: Not all users start their journey on your homepage, so every page should provide clear options to navigate to other parts of the site.

Multiple classification: People have diverse needs. E.g. “men”, “women”, “kids” for clothing.

Navigation: Ensure users move through your site or app easily.

Growth: Systems can evolve over time. Scalable folder structure and search.

How people seek info

  • Directed browsing: users have a specific goal in mind and directly navigate to it. E.g. go directly to a travel booking site and select filers.

  • Semi-directed browsing: users have a general idea of what they’re looking for, but the goal isn’t fully defined. E.g. look for a note-taking app on an app store. They look for categorized sections, related articles, search suggestions.

  • Undirected browsing: users have no specific goal or focus. E.g. flip through channels & pages, surf feeds.

  • Known-item search: users know exactly what they want and where to look. E.g. search for a dish on delivery app.

  • Exploratory seeking: users have a general idea of what they need but can’t articulate it. E.g. planning for a vacation but haven’ known the destination, so they look for travel blogs & tips.

  • “Don’t know what you need to know”: users don’t know what info exists or what they truly need. E.g. someone looking for workout routines on fitness app, but don’t know nutrition information is also important.

  • Re-finding: revisit info but can’t immediately recall where to find them, so they use history, bookmarks, or phrases they remember.

  • People tend to revisit, so ensure fast page load, implement Recently Viewed or Continue Shopping sections, keep navigation paths short.

  • People tend to browse quickly, so use visual hierarchies, bullet points, and bold headings.

How people navigate

“Life is too short to click on things you don’t understand.” - Jakob Nielsen